Returns & Exchanges
At Hugs For Kids, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If the fit isn't perfect or you've changed your mind, we are here to help make the exchange or refund process as smooth as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing